Contact Outside The Wire Logistics.
Request freight capacity, ask about dispatch service, or send details for a government or dedicated-route opportunity. Tell us what you need and OTW will respond with availability or next steps.
Digital-product support: For the Load Profit workbook or driver training kits, select Training Kits / Digital Download Support and Digital Product / Download Support below. Include the product name and order number or purchase email.
Need to Reach Our Fleet Dispatch Partner?
Winter Family Dispatch handles dispatching for OTW's trucks. For questions about Winter Family Dispatch or its independent carrier services, contact Chad directly.
Visit Winter Family Dispatch · Chad@WinterFamilyDispatch.com
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Start with the right desk.
Tell us what the request is about. The form routes freight, capacity, recurring-lane, government, dispatch-service and product-support inquiries without mixing divisional contacts.
David reviews general business inquiries and replies using the business contact information you provide. No guaranteed response time or capacity is implied.
Give us the details that make the next conversation useful.
Choose the topic first. The form will show only the fields relevant to that request.
Route a business inquiry
Submitting this form opens your email application with the request organized for the correct division. Review the message, then send it.
Direct contacts stay on the page for that division.
Choose the division that matches your role. Authority details and direct contacts remain separated.
Brokerage Services
Spot freight, recurring lanes, carrier sourcing and shipper coordination.
Open brokerage →Brokers and shippersCarrier Services
OTW-operated box-truck and open-deck capacity.
Open carrier services →Independent carriersDispatch Services
Load-desk and back-office support under the carrier's own authority.
Open dispatch →Agencies and primesGovernment Contracting
SDVOSB logistics support, scheduled routes and teaming opportunities.
Open government →Send each request to the business responsible for it.
Digital product support
Include the product name, order number if available, and the email used for purchase. Do not include payment-card information.
Select Digital Product Support →Information that speeds review
Include the lane, dates, equipment, weight, decision deadline and any access or handling requirement that changes the work.
Start the routing form →Follow Outside The Wire Logistics.
Use one clear email when the division is not obvious.
Describe the request, the deadline and the next decision needed.
Email David